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Privacy policy

PRIVACY POLICY


Trust is the foundation of our business.


The new European regulation on the protection and processing of personal data RGPD (General Regulation on Data Protection) rectified on 23/05/2018, aims to allow

users to better control the use of their personal data.

We guarantee that Ocres de France makes every effort to protect and use your personal data only in order to satisfy your needs, and confirm that under no

circumstances Ocres de France would allow itself to publish, transfer, exchange, assign or sell your personal data



This privacy policy informs you about the processing of your personal data in connection with our site www.ocres-de-france.com



1. Data Controller

The controller of your personal data is Ocres de France



2. What is PERSONAL data?

Personal data is information that relates to an identified or identifiable individual, such as your name, email address, phone number, mailing address, or the IP address of your computer.



3. What is the TREATED personal data?

3.1 Data you have entered

If you fill out registration fields and give us your consent, we process the personal data you have provided us.

3.2 Data saved automatically

In order to provide you with the information you need on our website, we also process the following data:

-The address of the page you visit on our website.

-The address of the website from which you arrive on ours

-the date and time of your visit

-The properties of your device, especially the operating system, the browser used and the size of your browser window.

-The IP address of your device

-The identification numbers we store on your device. With this identification number, we can recognize your device on the website. Technically, these identification

numbers are stored in cookies.



4. When are we processing your DATA?

4.1 Conclusion of contracts

We process your personal information when you create your personal user account, when you order products through our website or when you subscribe to our newsletter.

4.2 Operation of the website

On the other hand, we treat your personal data in order to be able to offer you the best products, offers and contents adapted to your needs on www.ocres-de-france.com and to make your visit on our site as informative and pleasant as possible.



5. Purpose of data processing

OCRES DE France customer account

To make purchases in our online store, you must create a personal user account. You can store your personal information in this account, it facilitates purchases in our

online store.

To create a personal user account, we need a first name, a last name, an address and a phone number. In addition, users must provide their email address and a password

of their choice. The e-mail address provided by the users also serves as access data to the user account. Once the registration is successful, the user automatically receives

a confirmation by e-mail. In this way, the user enters into the contract (register) for the provision of the user account with us.

In addition, users can store their personal data in their user account and thus make purchases in the online store. The information can be updated at any time in the

personal area of ​​the user account ("My account").

Of course, the user can terminate his contract (unsubscribe) at any time and without giving reasons. The easiest way to do this is to send an email to: 

infos@ocres-de-france.com



6. Tracking Tools for Website Analysis

We would like to design our websites in the best way possible. That's why we use cookies tools to technically improve our web offers. These Cookies allow us to measure

the use of our web offers. In particular, we use tracking tools to gather the following information:

-What links do users online click on other websites to reach www.ocres-de-france.com ?

Which of our pages are visited when, how often and in what order?

-What information do users search for on our website?

-On which links or offers do users of our website click?

From this information, we compile statistics that help us understand the following questions:

-What pages are particularly attractive to users of our website?

-What are the items that interest our users the most?

-What services should we offer to our users?

-In particular, we use the data collected automatically mentioned in section 3.2 above. The data is only stored under a pseudonym.

You can refuse the registration of cookies at any time by modifying the settings of your browser. Please note, however, that in this case, you may not be able to use all the

features of this website in its entirety.



7. Use of external service providers

For the operation of our website, we use external service providers for data processing (eg carriers, newsletter software). Where appropriate, these service providers also

process personal data. Service providers are carefully selected and controlled by us. They process the data exclusively according to our instructions and are also bound by

this data protection statement.



8. Period of storage

Personal data will only be retained for as long as necessary to achieve the purposes set out herein or as required by law.



9. Your rights

You have the following rights with respect to your personal data:

-Right to information,

-Right of rectification or deletion,

-Right to limitation of treatment,

Right to portability of data.



10. Questions

If you have general questions or suggestions regarding data protection, please contact our data protection officer by mail at the above address or by e-mail at infos@ocres-de-france.com