Private policy

Trust is the foundation of our business.
The new EU regulation on the protection and processing of personal data GDPR (General Data Protection Regulation). rectified on 23/05/2018, aims to allow users to better control the use made of their personal data.
We guarantee that Ocres de France will make every effort to protect and use your personal data only for the purpose of satisfying your needs, and confirm that in no case will Ocres de France allow itself to publish, transfer, exchange, transfer or sell your personal data.
This privacy policy informs you about the processing of your personal data in connection with our site

1. Data controller

The controller of your personal data is Ocres de France.

2. What is personal data ?

Personal data is information that relates to an identified or identifiable natural person, such as your name, email address, telephone number, mailing address or IP address of your computer.

3. What personal data are processed ?

3.1 data you have entered

If you fill in registration fields and give us your consent, we process the personal data you have provided us.

3.2 Automatically saved data

In order to provide you with the information you need on our website, we also process the following data :
-The address of the page you visit on our website ;
-The address of the website from which you arrive on ours ;
- La date et l'heure de votre visite ;
- The properties of your device, in particular the operating system, the browser used and the size of your browser window ;
- The IP address of your device ;
-The identification numbers we store on your device. With this identification number, we can recognize your device on the website. Technically, these identification numbers are stored in cookies.

4. When do we process your data ?

4.1 Conclusion of contracts

We process your personal data when you create your personal user account, when you order products via our website or when you subscribe to our newsletter.

4.2 Operation of our website

On the other hand, we process your personal data in order to be able to offer you the best products, offers and contents adapted to your needs on and to make your visit to our site as informative and pleasant as possible.

5. Purpose of the data processing

5.1 Client account Ocres de France

To make purchases in our online store, you must create a personal user account. You can store your personal information in this account, it makes shopping easier for you in our online store.
To create a personal user account, we need a first name, last name, address and phone number. In addition, users must provide their email address and a password of their choice. The e-mail address provided by the users also serves as access data to the user account. Once the registration is successful, the user automatically receives an email confirmation. In this way, the user concludes the contract (registers) for the provision of the user account with us.
In addition, users can store their personal data in their user account and thus make purchases in the online store. The information can be updated at any time in the personal area of the user account ("My account").
Of course, the user can cancel his contract (unsubscribe) at any time and without giving reasons. The easiest way to do this is to send an email to

5.2 Newsletter

We offer all users of our website the possibility to receive newsletters. To register, the user can register with his e-mail address on the registration page. The user may revoke his consent at any time and without giving reasons. The easiest way is to click on the "unsubscribe" link in each newsletter.

5.3 Contact via the contact form

If you send us enquiries using the contact form, we will process the information you provide us, including your contact information, in order to process the request. In case of additional questions, this data will also be stored by us.

6. Tracking tools for website analysis

We would like to design our websites in the best way possible. That’s why we use cookies tools to technically improve our web offers.
These cookies allow us to measure the use of our web offers. In particular, we use tracking tools to collect the following information :
- Which links online users click on other websites to reach ?
- Which of our pages are visited when, how often and in what order ?
- What information users are looking for on our website ?
- On which links or offers do users of our website click ?

From this information, we compile statistics that help us understand the following questions :
- Which pages are particularly attractive to users of our website ?
- Which articles our users are most interested in ?
- What services should we offer our users ?
In particular, we use the automatically collected data mentioned in section 3.2 above. Data is only stored under a pseudonym.
You can refuse to save cookies at any time by changing your browser settings. Please note, however, that in this case, you may not be able to use all the features of this website in its entirety.

7. Use of external service providers

For the operation of our website, we use external service providers for data processing (for example: carriers, newsletter software). Where appropriate, these service providers also process personal data. Service providers are carefully selected and monitored by us. They process the data exclusively according to our instructions and are also bound by this data protection statement.

8. Storage period

Personal data will be retained only as long as necessary to achieve the purposes stated here or as prescribed by law.

9. Your rights

You have the following rights in relation to us with regard to your personal data :
-Right to information ;
- Right of rectification or deletion ;
- Right to limitation of processing ;
-Right to data portability.

10. Any questions ?

If you have any general questions or suggestions regarding data protection, please contact our data protection officer by e-mail at