General questions

What are your delivery times ?

Our delivery times average between 2 and 6 working days. On the other hand, beware of coloured ready-to-use products (Badisof, Badisof Plus, Sofodor, Sofolith, plaster) that we manufacture on order, at the customer’s request. These sometimes require a little more time to prepare the mixture. For more details on our delivery terms, please visit HERE.

What is the address of Ocres de France ?

Ocres de France (showroom & factory) is located 200 chemin des Ocriers, 84400, Apt.

Do you have a minimum order ?

We have no minimum order on our website and ship all over the world.

I have placed an order for more than 6 days and it has not arrived yet. What to do ?

We advise you to call us directly at to start a search. Your package may be lost, your relay point saturated or the driver may need additional address… We know that it is not easy to navigate as a consumer! We are here to make the connection between the transport company and you; and help you to be delivered as soon as possible by avoiding a return to the sender.

What are the delivery rates ? Are the prices decreasing according to the weight of my order ?

You can consult our delivery policy as well as a comparative table of prices of all the carriers we work with HERE.