I have placed an order for more than 6 days and it has not arrived yet. What to do ?

We advise you to call us directly at to start a search. Your package may be lost, your relay point saturated or the driver may need additional address… We know that it is not easy to navigate as a consumer! We are here to make the connection between the transport company and you; and help you to be delivered as soon as possible by avoiding a return to the sender.